Refund Policy

Refund Eligibility

Subscriptions are eligible for a full refund within 7 days of the initial purchase if the service has not been substantially used (fewer than 5 reply generations).

Renewal Charges

Renewal charges are non-refundable. If you experience any issues with the service, please contact support@tavly.xyz before requesting a refund.

Refund Processing

Refund requests will be reviewed and processed within 5-7 business days. The refunded amount will be returned to the original payment method.

Upon refund approval, subscription access will be revoked immediately.

Cancellation

Users may cancel their subscription at any time. Cancellation takes effect at the end of the current billing period, and no refund is issued for unused portions of the current month.

Contact Us

To request a refund or cancel your subscription, please contact:

📧 support@tavly.xyz